>> What is your brand?     HISENLEE Brand belongs to YIWU CHONGKE Co. Ltd which company has been focus on Rhinestones and Beads for almost 5 years.        >> What is HISENLEE Purpose?      Dedicated to providing the best quality RHINESTONES       >> What is the Spirit For HISENLEE?      Convey positive optimism up spirit for every customers.          >> Shipping & Handling        1. Processing Time:  3-5 days for all orders.   2. Special Requests: Please contact us before purchasing payment and tell us special requirements.         We will tell you within 24 hours whether you can meet your requirements. After confirmation, pay again.     3. Shipping Way:  Most orders(less than 2KG) are shipped by Aliexpress standard shipping /China Post .                                   Under $5 orders are shipped by Seller Method Shipping.                                   Any other requirements about the shipping way, please contact us.   4. Delivery Time: Normally 15-60 days to get the order, except Brazil.Sometime the transit time may be long and vary,particularly during the holiday       season.          Please contact us if you need help for the tracking.   5. Import Duties:  Import duties, taxes and charges are not included in the item price or shipping charges.      >> Return & Refund      Return Policy: We accept Aliexpress return policy; Buyer pays return shipping.   Refund Policy:  We provide reliable service policy.     • If you receive the goods broken. Contact us for Full money refund or replacement.     • If you don/'t receive the goods in stated delivery time. Contact us for Full money refund or replacement.     • If you receive the goods with quality problem, contact us for half or full amount refund.     • Any disatified with the product, please contact us first instead to open dispute or leave negative feedback.      >> Feedback      If you are satisfied with the item while it is in good condition, we sincerely to invite you to leave us all 5-star rating positive feedback.   If you are disatisfied with the item or service, please contact us first, we will supply the best solution and work harder to give you more excellent service.   Thanks.