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Welcome to bigtreeonline Store

Dear customer:

1. If the product has any problem, do not open dispute directly, do not confirm product directly, please contact us.

2. If the delivery deadline is coming, but you still do not receive your order, please contact me to extend the delivery time.

3.If you can't track your package, please contact us, we will tell you where it is, and please don't open dispute, hope your understanding, thank you.

A good day starts with shopping. 

Product Parameters

After sale

Payment:

Just feel confident to pay us via AliExpress Escrow through  credit card,Visa,MasterCard,QIWI,Western Union, and Bank Transfers.

International Buyers* Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. 

These charges are the buyer’s responsibility. Please check your country’s custom office to determine whether these additional costs will be prior to bidding / buying.ShippingUSA: 10- 35days,UK: 25-40 days, Brazil and Russia: 30-60 days.Other countries: 15-55 days.It may be longer.

 We send parcel by China Post Ordinary Small Packet Plus if your order amount is less than 15$.

If you can't receive it for a long time,please contact me first !We can also provide express shipping(3-5working to USA)

 (5-12working day to others)if you need express ship, please contact us ,You need to add additional shipping fees.(Import duties, taxes are buyer’s responsibility.)Feedbacksif you are satisfied with our service!Your comment is very important in our business  success.please do leave us positive feedback and 5 star  rating comments, we will appreciate it very muchReturnsIf items damaged or in transit, please don't worry, please provide the damaged items picture to us,we will give compensation.

we accept the returns since you received it within 14 days without any damage or broke.buyer pay the returns,

seller is not responsible for buyer choosed wrong size, We refund or exchange the item if it's damaged or lost. 

The shipping fee is not refundable. Please contact us by email before return the goods.

Contact usIf you have any question or not satisfied with our items ,please do contact us first by email,

we are very willing to try our best to solve for you,thanks in advance,our business time: 8:00am-5:30pm(Monday - Saturday) Beijing Timeif you are like to leave netural or negative feedback to any sellers,please not buy any things from my store.