FQA

24-hour customer service

1.About customer service

dear buyer, If you have any questions, please feel free to contact us. And we will reply in 24 hours except weekends.if you are not satisfied with our product and service please contact us before leaving negative feedback then we will try our best to solve problems and make you satisfied.

2. About color differences and size errors

Cut out,make,measurement may cause size deviation (plus and minus1-2cm fluctuation),colour aberration is due to the monitors,weather,lighting and other factors,Pictures will have different color in different monitors but this does not affect the appearence of the painting,Please understand.

3. About Diamond Supplement Service

We have 20-30% extra diamonds in every pack, we have good quality control, if you found lack diamonds,The first shipment is on us.we can send you for free. Any shipment after that, you will have to pay for shipping.Contact us by message or trademanager.

4,about shipping,

in general ,we send out by aliexpress shipping the shipping time is about 7-25 days. If you want fast shipping,pls choose DHL or other express shipping.

KUFWKEY Official Store

KUFWKEY has focused on diamond painting as well as diamond embroidery diamond mosaic for almost 6 years,KUFWKEY official store has engaged in this industry for six years.You might have heard of Diy diamond painting recently,which ism's surprising. painting with diamonds has become a new craze for all types of crafters.people young and old love to neatly place tiny rhinestone crystals into a canvas to create colorful patterns. Think of it as a cross beteen corss stitch and paint by numbers. craft aficionads love buying a diamond painting kit to reduce their stress and anxiety.At the same time,they train their brain to focus and improve their fine motor skills,of course,it helps that when you're finished,you end up with a beautiful painting that would look great on any wall.