The pictures of the lamps sold are taken in kind. Due to different photographic equipment, technology, angle, light and computer display, some color differences may be caused in the pictures. Please purchase carefully if you can't accept the color difference problem. Please understand that such transaction disputes can't be used as the reason for returning goods

 

[delivery time]The buyer shall deliver the goods within 48 hours after the payment Special circumstances (legal holidays / customized / hot selling products out of stock, etc.) may lead to delayed delivery Therefore, please ask the buyer to consult the shop assistant of our factory before taking photos, so as not to delay your decoration period. thank you

 

[replacement of damaged goods]Although the packaging of our products is very strong, there are certain risks due to the delivery to a third party for long-distance transportation and distribution. It is inevitable to squeeze the lamps, especially the lampshade of glass products. If you find that the lampshade or accessories are damaged when receiving the goods, please contact us immediately and provide the photos of the damaged accessories, and we will send you the good accessories by express. (please do not refuse to sign)We will be responsible for our services and products. We will give you a satisfactory answer for any reasonable problem. If there is a problem, we are willing to solve it.All problems, if each other more calm, frank and tolerant, try to transpose thinking, I believe any problem will be solved.

 

[freight description]The buyer can choose two payment methods: prepayment or withdrawal A: Prepayment means that after the buyer and the seller have determined the postage, the buyer will first pay the postage to the factory, and the factory will collect it and pay it to the express company. B: withdrawal means that the buyer will directly pay to the express company when the goods are delivered

 

[payment method]强烈推荐支付宝交易.安全 放心.无法使用支付宝的用户可联系本厂银行汇款。

 

【运输说明】Generally, there are two ways of delivery: logistics and express deliveryA: The advantage of logistics is that the freight is cheap, but the disadvantage is that the time is a little slower and you have to go to the freight yard to pick up the goods yourself; After the logistics goods arrive, they will be notified by telephone. Please ask the buyer for the pick-up address and telephone number, and then take the consignee's ID card to pick up the goods.B: The advantages of express delivery are fast transportation and door-to-door delivery, while the disadvantages are that the freight is relatively expensive. Therefore, if the delivery is not urgent, it is generally recommended to send logistics. In principle, express delivery shall be delivered to the door (for example, within the scope of delivery)

 

[transportation time]The so-called transportation time below only refers to the usual arrival time under normal circumstances after our shipment. However, due to a very small number of unpredictable accidents, occasional delays may occur. In this case, we promise to fully cooperate with the inquiry, follow-up and urging, but we can not fully guarantee, and the buyer can not take this as the basis for bad comments and complaints.Express delivery: generally within 5 days in cities above county level; 5-7 days in remote areas or villages（ Very few areas may not mention home delivery)Logistics: Central / southern provinces: direct to the region for 1-3 days; About 5 days in transit area;Northern / Western Provinces: 5-7 days in the direct area; It takes 7-10 days for transit area.If you haven't received the goods more than 8 days after delivery, please contact us in time for inquiry and follow-up

 

【售后服务】Our commitment: two-year warranty. From the date of purchase, if the product has electrical failure under normal use, it can obtain a three-year warranty service (except for the light source), and the warranty scope is limited to repair or replace the defective partsWarranty service is not available under the following circumstances: A. damage caused by improper use and installation of power supply; B. damage caused by incorrect use or improper repair or modification. C. damage caused by incorrect or negligent use of improper accessories. D. damage caused by other accidents

 

[lamp installation]Warm tips: lamps and lanterns belong to electrical products, in order to ensure safety, please hire professional electricians to guide the installation of lamps and lanterns!!!