FAQ

Q1. Can I have a sample order for eyelash extension tweezers?A: Yes, we welcome sample order to use and check quality. Mixed samples are acceptable.Q2: What is the MOQ for the products? A: Depending on the order details. Large quantity can get the discount.Q3. Can I make private label?A: Yes. We can make your own private logo and design as your requirement.Q4. How do I place an order?A: 1. First, Please tell me what kinds of product would you like (Such as I am looking for volume tweezer or classic lashes).2. I show you our product and tell you which type are available (We can ship within a day) .3. After you tell me your order, I make invoice for you to check the details of product and price.4. If you are satisfied with the invoice, I make pay link for you. If not, I can alert the invoice for you at once. Until you are satisfed with it.5. After payment, We arrange your package immediately. Q5. What’s your lead time?A: It according to your order,With logo: 5-15 days (It includes about 3 days to print your logo.)Without logo: 1-7 days. Usually we can ship immediately. (On payment date)Q6. How do you ship the goods and how long does it take to arrive?A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-15 workdays to arrive. Airline and sea shipping also optional.Q7: Do you accept small order?A: Yes, Of course, we accept small order.Q: Does the products have certificate?A: We can offer certificated as per your requirements.

Customer Notice :

1) If you have any questions about the shipping time & defective quality& items no received, please do contact us first before leaving a negative feedback, we can give you a satisfied answer & resolution.2) We promises to provide the best service for our valuable customer. We sell quality products with best price and premium service. Any question will be answered within 24 hours(except Saturday and Sunday).If you have any question, don't hesitate to contact us.

Payments:

1) Before buying, Please make sure your Shipping address is correct. Or not, please correct it before payment.2) Please leave note in payment note when making the payment if you have any special request (colors/size).3) A phone number is recommended for a more accurate delivery.

Note:

Due to the difference between different monitors, the picture may not reflect the actual color of the item. We guarantee the style is the same as shown in the pictures.